Customer Interaction Management
Tools that facilitate and record interactions with customers across various channels.
23 products
Bold360
nuance.com/omni-channel-customer-engagement/bold360
Chime
chime.ai
Drift Chat
drift.com
Five9
five9.com
Freshdesk
freshdesk.com
Freshdesk Messaging (formerly Freshchat)
freshworks.com/freshchat/
Genesys Cloud
genesys.cloud
Help Scout
helpscout.com
HubSpot Service Hub
hubspot.com/products/service-hub
Inbenta
inbenta.com
Intercom
intercom.com
LiveChat
livechat.com
LivePerson
liveperson.com
ManyChat
manychat.com
MobileMonkey
mobilemonkey.com
NICE inContact CXone
niceincontact.com
Olark
olark.com
Salesforce Service Cloud
salesforce.com/products/service-cloud/
ServiceNow Customer Service Management
servicenow.com/products/customer-service-management.html
Talkdesk
talkdesk.com
Tidio
tidio.com
Zendesk Support
zendesk.com/support
Zoho Desk
zoho.com/desk
Powered by comprehensive SaaS market data