Customer Interaction Analytics
Platforms that analyze customer interactions to understand behavior patterns and improve service delivery.
30 products
BirdEye
birdeye.com
Bold360 by Genesys
genesys.com
CallMiner Eureka
callminer.com/eureka
Clarabridge
clarabridge.com
Confirmit Horizons
confirmit.com
Five9
five9.com
Freshdesk
freshdesk.com
Grade.us
grade.us
Help Scout
helpscout.com
Hotjar
hotjar.com
LiveChat
livechat.com
Lookback
lookback.io
Medallia
medallia.com
Nice CXone
nice.com
Nice CXone
nice.com/products/cxone
Optimal Workshop
optimalworkshop.com
PlaybookUX
playbookux.com
Podium
podium.com
Qualtrics
qualtrics.com
Qualtrics CustomerXM
qualtrics.com/customer-experience-management
Satmetrix
satmetrix.com
SurveyMonkey
surveymonkey.com
Survicate
survicate.com
Typeform
typeform.com
UserTesting
usertesting.com
Verint Customer Engagement Optimization
verint.com
Wootric
wootric.com
Yotpo Loyalty & Referrals
yotpo.com
Zendesk
zendesk.com
Zendesk Explore
zendesk.com/explore
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