Customer Journey Mapping Support
Tools that visualize and analyze customer interactions to improve support strategies.
39 products
Adobe Experience Platform
adobe.com/experience-platform.html
Amplitude
amplitude.com
Apty
apty.com
BlueConic
blueconic.com
Cacoo
cacoo.com
Crazy Egg
crazyegg.com
Creately
creately.com
Custellence
custellence.com
Decibel Insight
decibelinsight.com
Draw.io
app.diagrams.net
Evergage (Salesforce CDP)
salesforce.com/products/customer-360
Freshdesk
freshdesk.com
FullStory
fullstory.com
Heap
heap.io
Help Scout
helpscout.com
Hotjar
hotjar.com
Inline Manual
indispensable.com
Kayako Support Suite
kayako.com
Lucidchart
lucidchart.com
Medallia
medallia.com
Microsoft Dynamics 365 Customer Insights
dynamics.microsoft.com/en-us/ai/customer-insights
Microsoft Whiteboard
microsoft.com/en-us/microsoft-365/microsoft-whiteboard
Miro
miro.com
Mixpanel
mixpanel.com
NICE inContact CXone
niceincontact.com
Obsurvey
obsurvey.com
Pendo
pendo.io
Qualtrics Customer Experience
qualtrics.com/employee-experience/customer-experience/
Segment
segment.com
Smaply
smaply.com
Stormboard
stormboard.com
SurveyMonkey CX
surveymonkey.com/cx
Userpilot
userpilot.com
UXPressia
uxpressia.com
WalkMe
walkme.com
Whatfix
whatfix.com
Whimsical
whimsical.com
Zendesk
zendesk.com
Zoho Desk
zoho.com/desk
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